Insurance Adjusters Don’t Have Time for Needy Vendors

2/20/2019 (Permalink)

SERVPRO can handle any type of job

Insurance Adjusters Don’t Have Time for Needy Vendors

A favorite buzzword of advertisers is set and forget. It applies to devices that do their job without supervision. Ask an insurance adjuster if that should apply to contractors. Not surprisingly, the answer would be yes. Adjusters have more important things to do than deal with needy vendors. Their responsibilities include:

• Processing insurance claims
  
• Inspecting damage
  
• Verifying coverage
  
• Determining compensation
  
• Negotiating settlements
  
• Issuing payouts
  

Smart Contractors Understand That the Adjuster’s Time Is Valuable
When the adjuster and the contractor agree on the job and the price, the contractor takes over. The two shouldn’t connect again until the work is complete. Unless there is a change in scope, the contractor should complete the work unassisted.
An insurance adjuster never wants to hear that there is a change in scope. It shouldn’t happen, but it comes with the territory. Here are a few situations where the adjuster must get involved before the completion of the work.

1. The contractor discovers additional damage. The adjuster missed something. There was some hidden damage not in the original insurance claim. The contractor discovered unrelated problems like mold. These all require the adjuster to revisit the claim and adjust it.
   
2. The client is obstructing the work. The contractor may only have limited access to the job site. The client is requesting something more than a straightforward restoration. Any time the client inhibits the restoration effort, it is a problem for the contractor. It is a problem for the adjuster if the contractor cannot resolve it.
   
3. Restoration forces compliance with current zoning laws. Assume that an event covered by your insurance destroyed your front stairs. Also, assume that those original front stairs didn't follow current zoning regulations. The contractor discovered this, and the job has suddenly changed. The new stairs must conform to the current zoning restrictions.
   

An insurance adjuster can depend on SERVPRO to do the job quickly and to the highest standards. This quality work happens in Carpentersville,IL, and across the country. SERVPRO is here to help.